What can you expect from us as a volunteer?

Please note that we are currently unable to take on any new volunteers.

A positive experience

We hope to give you a positive experience of volunteering — enabling you to participate in the areas of work you would like to and providing you with opportunities to develop new skills.

When you begin volunteering, we’ll give you a brief tour of the offices, and tell you about the you could become involved with. We’ll also tell you about that require volunteer involvement. When you work on particular projects or tasks we’ll help by giving you ‘on the job’ training.

We’ll also ask you to help us keep some written (and computerised) records about what you would like to do, any relevant skills and experience, your availability and how you feel about being a NEAD volunteer. We’ll update this information regularly to make sure we’re making the most of your contribution (see our Privacy Statement for information about how we store and use any information you supply us with; your privacy is important to us).

What about expenses?

We have a commitment to enabling you to participate in our activities without ending up out of pocket. If you are volunteering all day, we will either provide lunch or an allowance of up to £5 (you will need to provide receipts) for you to buy your own. Public transport expenses can be reimbursed (again you will need to keep receipts or tickets). If you need to use taxi services, please check with us first. Mileage/petrol costs can be reimbursed at NEAD’s standard mileage rates. You are advised to check with your motor insurance company first that they will cover you if you intend to use your car on NEAD business.

If you need to make telephone calls on NEAD’s behalf, we would prefer it if you can come in to use the NEAD telephones. If this is impractical, try to keep a record of your telephone costs so we can re-imburse you. Let us know of any other reasonable expenses that you incur in the course of your volunteering.